Travel Agent

Description:

Travel Agents make travel arrangement for customers/clients based on their request. They book business and leisure travel for customers and give them advice.

Facts:

The travel industry has become very highly specialised with the use of computers playing a key role in the collection of data, planning, booking and issuing itineries.

Personal Qualities:

• Good customer service skills
• Ability to communicate both verbally and written
• Good telephone manners
• Ability to sale

A Typical Day:

A typical day for a Travel Agent might include

• Giving customers information concerning transportation, passports visas and hotel reservations.
• Check availability of chosen holiday
• Making bookings using a computer system

Entry Requirements

There is no specific qualification but a mixture of enthusiasm and the right personality is attractive to the potential employer.

Ability to speak other languages is always a plus

Courses such as level 2 and 3 diplomas in Travel and Tourism can also be helpful

Source: https://nationalcareersservice.direct.gov.uk and http://www.prospects.ac.uk